This is the full information on how we handle the data you give us. We’ve written it to be understood.
Data controller
To be confirmed (VALENTIA Real Estate), tax ID To be confirmed. C/ Calderón de la Barca, 12 (Ground-floor office, corner of C/ San Pascual), 03300 Orihuela, Alicante. joaquin@valentia-re.com · 622 17 10 12.
What data we process and why
- Contact, viewing and valuation forms: name, phone, email if you provide it, property details and your message. We use them to deal with your request and contact you about it.
- Alerts about a reserved property: the same data, solely to tell you if it becomes available or to suggest alternatives, as you ask us to.
- WhatsApp, phone or email: if you contact us through these channels, we process what you send us in order to reply.
We don’t send advertising by email without your express permission, we don’t profile you and we don’t make automated decisions.
Legal basis
Your consent, when ticking the form’s checkbox, and taking pre-contractual steps when you ask for a viewing or valuation. You can withdraw your consent at any time, without affecting processing already carried out.
How long we keep your data
For as long as needed to deal with your request and then, in blocked form, for the legal periods during which liabilities may arise.
Who else may have access
- Service providers: website hosting and security (Cloudflare) and delivery of the email containing your request, always under contract and on our instructions.
- Partner agencies, notaries or other professionals, only if needed for the transaction you request and with your knowledge.
- Public authorities, where required by law.
Some providers are based in the United States. In that case, transfers rely on the safeguards provided for in the GDPR, such as the EU-US Data Privacy Framework or standard contractual clauses.
Your rights
You can access, correct or delete your data, object to or restrict its processing, or request its portability. Write to joaquin@valentia-re.com. If you feel we haven’t handled your request properly, you can complain to the Spanish Data Protection Agency (AEPD).